Everything you need to get running

Setup guides, embed instructions, automation reference, and the answers to the questions owners ask most often.

From signup to your first lead — in one afternoon

DaycareMarketerz is designed to be operational the same day you sign up. Here's exactly what to do in order.

1

Create your account

Go to app.daycaremarketerz.com/signup. Enter your name, email, and daycare center name. You'll be taken directly into the dashboard — no email confirmation required.

2

Complete the onboarding wizard

The wizard walks you through four steps: center details (name, address, hours), notification preferences (email and SMS alerts when a lead comes in), tour availability, and your first automation selection. Takes about 10 minutes.

3

Add Lily to your website

Copy your embed code from Settings > Embed Code. Paste it before the closing </body> tag on your website. Lily — your AI lead capture assistant — will appear immediately. See the Embed guide below for step-by-step instructions.

4

Test your first lead

Visit your website and fill out Lily's form using a test name and your own email address. Return to your dashboard — you should see the lead appear in your Kanban pipeline within seconds, and receive a notification at the email or phone number you configured.

5

Turn on your first automation

Go to Automations and enable "New Lead Welcome." This sends a warm, personalized email to every new inquiry within 5 minutes of form submission — automatically, every time, including evenings and weekends.

Tip: Add the embed code to every page of your website, not just the homepage. Parents land on tour pages, contact pages, and program pages — a lead form on each one means you capture more inquiries.

How to add Lily to your website

Lily is a lightweight chat-style lead capture widget that replaces long web forms. It guides parents through a short conversation — collecting their name, contact info, child's age, and tour preference — and sends every response directly into your CRM pipeline.

Step 1: Find your embed code

Log in to your DaycareMarketerz account. Navigate to Settings > Embed Code. You'll see a code snippet that looks like this:

Your embed snippet (replace YOUR_TENANT_ID)
<script src="https://daycaremarketerz-production.up.railway.app/embed/embed.min.js" data-tenant-id="YOUR_TENANT_ID" defer ></script>

Step 2: Paste it into your website

Add the snippet before the closing </body> tag on every page where you want Lily to appear. For WordPress sites, the best place is your theme's footer.php file, or use a plugin like "Insert Headers and Footers."

Replace YOUR_TENANT_ID with the actual ID shown in your Settings. If you leave the placeholder, Lily will not connect to your account.

Step 3: Verify it's working

Visit your website. You should see Lily's chat button appear in the lower-right corner within a few seconds. Click it and submit a test inquiry using your own email address. Confirm the lead appears in your dashboard pipeline.

Supported platforms

  • Any HTML website — paste directly into the page
  • WordPress — use Insert Headers and Footers plugin, or edit footer.php
  • Wix — use the Wix custom code tool (Settings > Custom Code)
  • Squarespace — use the Code Injection panel (Settings > Advanced > Code Injection)
  • Weebly / Web.com — use the HTML embed block in the page editor

How automations work

An automation is a rule: when a specific event happens, send a specific message (or series of messages). You don't have to do anything manually — the system watches for the trigger and fires the action instantly.

Triggers and actions

Trigger What it watches for Typical action
New Lead Any new form submission through Lily or manual entry Send welcome email within 5 minutes
Tour Scheduled Lead status moves to "Tour Scheduled" Send tour confirmation + 24-hour reminder
No Contact Lead has not been contacted in 48 hours Send follow-up email or notify owner via SMS
Re-engagement Lead has been inactive for 14+ days Send re-engagement drip sequence
Tour No-show Tour date passes with no status update Send "We missed you" message, offer to reschedule

Setting up an automation

  1. Go to Automations in the left navigation.
  2. Click "New Automation" or enable one of the pre-built templates.
  3. Select the trigger event.
  4. Write your message — or use the AI-suggested copy and edit to match your center's voice.
  5. Set the delay (immediately, 15 minutes, 1 hour, etc.).
  6. Toggle the automation to Active and save.
Pre-built automations ship with proven subject lines and message copy based on what works for enrollment follow-up. You can edit every word — the templates are a starting point, not a requirement.

How drip sequences work

A drip sequence is a series of timed messages sent after a single trigger. For example, a new-lead drip might send: a welcome email at 5 minutes, an SMS the next morning, and a value email 3 days later — all automatically, stopping as soon as the lead books a tour or opts out.

Each step in a drip can be an email, an SMS, or an internal notification to the owner. You control the timing and content of each step independently.

How to read your analytics

Your analytics dashboard shows you exactly where leads come from, how many convert to tours, and what's happening in your pipeline right now.

Pipeline summary

The top of your dashboard shows a real-time count of leads in each status: New Lead, Contacted, Tour Scheduled, and Enrolled. This gives you an immediate read on how full your pipeline is and where things are stalling.

Lead source breakdown

Every lead is tagged with the channel that brought them in — Google search, Facebook ad, referral, direct web visit, or specific form name. The Source Breakdown chart shows which channels are generating the most leads and which are generating the most enrollments. These are different numbers — a channel that drives a lot of leads but few enrollments may need better targeting or a different message.

Tour conversion rate

This metric divides the number of leads who booked a tour by the total number of leads who received a first contact. If your tour conversion rate is below 30%, it usually points to a follow-up timing issue — the fix is often enabling a faster first-response automation.

Lead score

Every lead receives a score from 0 to 100, updated automatically as they engage. The score is based on: how recently they submitted, whether they opened emails, whether they clicked links, and whether they provided a tour preference. High-scoring leads deserve priority follow-up — the Kanban board sorts by score within each stage by default.

Monthly trends

The Leads This Month chart compares your current month to the prior month. A useful benchmark for daycare centers: conversion from first inquiry to enrolled family typically runs between 15% and 35%. If you're below 15%, the automations are doing their job — the issue is usually speed of first response or tour experience.

Common questions

My embed code is on the site but Lily isn't showing up.
Check three things: (1) Confirm the script tag is placed before </body> — not in the <head>. (2) Verify you've replaced YOUR_TENANT_ID with your actual tenant ID from Settings. (3) Hard-refresh your browser (Ctrl+Shift+R or Cmd+Shift+R) and check the browser console for errors. If you still see nothing, email sales@mobilewebmds.com with your website URL and we'll diagnose it.
Can I customize what Lily asks parents?
Yes. In Settings > Lily Configuration, you can customize the greeting message, the questions asked, and the confirmation message parents see after submitting. The default questions (name, email, phone, child age, tour preference) are pre-set to capture what most daycare owners need — but you can add, remove, or reorder them.
How do I import leads I already have in a spreadsheet?
Go to Leads > Import. Download the CSV template, fill it in with your existing leads (name, email, phone, status), and upload. Imported leads are placed in the "New Lead" stage by default — you can drag them to the right stage on the Kanban board. Only import leads who have given you permission to contact them.
Will automations fire for leads I import manually?
By default, automations do not fire retroactively for imported leads — only for new leads added after the automation was enabled. You can manually trigger specific automations for imported leads from the lead's detail page. This gives you control over which imported contacts receive automated messages.
Can I send emails from my own domain name?
Yes, on the Growth and Pro plans. Go to Settings > Email Sending Domain and follow the DKIM/SPF DNS setup instructions. Once your domain is verified, all automated emails will appear to come from your center's email address instead of a generic platform address. This improves deliverability and trust with parents.
What's the difference between a campaign and an automation?
An automation fires in response to an event — it's reactive (someone submits a form, a tour date passes). A campaign is something you send to a defined list on a schedule you set — it's proactive (a back-to-school email to your entire waitlist in August). Both live under their own sections in the dashboard. Most daycare owners use automations daily and campaigns a few times per year.

Still have a question?

This documentation covers the most common scenarios. If your situation isn't here, Jim answers every email personally.

sales@mobilewebmds.com
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